Personal data request form
WeVideo provides users of registered accounts tools in their account settings to access, correct, delete, or modify the personal data associated with their account. At any time, a WeVideo account holder can log in to their account, go to their Account Settings, and either download a data archive of all of the personal data associated with their account, and/or delete their account and all associated personal data. See instructions on how to download data and delete accounts here: https://wevideo.zendesk.com/hc/en-us/articles/360004068994-Create-a-data-archive
WeVideo account holders and their legal guardians have the right to request the specific data we have collected about them over the past 12 months (also known as a data portability request). WeVideo users also have the right to request that we delete the personal data we have collected about them (also known as a data deletion request).
If you have a WeVideo account, or are the legal guardian of someone with a WeVideo account, you can exercise your right to data portability and data deletion by submitting a verifiable consumer request through the form below.
Please note that we cannot respond to your request or provide you with personal information if we are unable to verify your identity or your authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request.
We have received your request. Please watch for an email in the next 1-2 business days from firstname.lastname@example.org. Our customer support team will email you at the email address you provided to assist you with this request.
If you have access to your WeVideo account, you can download your data and delete your account from your account settings. See instructions here: https://wevideo.zendesk.com/hc/en-us/articles/360004068994-Create-a-data-archive