WeVideo Education Services Privacy Policy

Last Modified: June 04, 2020

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For WeVideo Privacy Policy, please click here

Data privacy is important to WeVideo. We believe you should always know how information about you is collected, used, and disclosed by WeVideo when you use our services, or otherwise interact with us.

We respect the privacy rights of our users and recognize the importance of protecting information collected about you. Industry standards are followed for the protection and encryption of all user data that is collected. If you use WeVideo as part of an entity or organization that has an agreement with WeVideo (like your employer or an educational institution), the terms of that organization’s contract for the WeVideo service may restrict our collection or use of your information more than what is described in the Education Services Privacy Policy notice.

WeVideo provides tools to control your personal data, including the ability to consent or withdraw consent for its collection and use.

This Privacy Policy applies to WeVideo sites, apps, communications, and services (“Services”).

This Privacy Policy applies to your use of our Services. We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

WeVideo's data protection officer is Krishna Menon, reachable at data.protection.officer@wevideo.com

Contact information for WeVideo:

  • WeVideo, Inc.
  • 1975 W El Camino Real
  • Suite 202
  • Mountain View, CA 94040
  • Tel: (650) 800-3400


WeVideo is committed to protecting the privacy of students.

WeVideo has COPPA and FERPA compliant services ("WeVideo for Schools” plans) that are offered to educational institutions such as schools. These educational services support many users belonging to the same School plan, with each user having their own login to a single account, which is managed by school staff.

When you belong to a School plan, your educational institution ("school") collects your personal data based on their own policies. For example, if you are a teacher or student in your school's plan, your school controls your data and WeVideo processes your data in accordance with the privacy policies managed by your school.

Information we collect automatically

There is certain information that we collect automatically as the result of usage of the platform. This information includes:

  • your device’s Internet Protocol (“IP”) address
  • type of mobile device you use
  • operating system of your device
  • browser type
  • non-precise geographic location (e.g. country, city, zip code)
  • technical information about your device, system and App software, and peripherals
  • date and time stamps associated with transactions
  • system configuration information
  • any search terms that you may enter on the service
  • Information regarding your interaction with exported videos, for example, whether you opened, clicked on, or shared the exported video

The above data points are used for the sole purpose of improving our application and the user experience of our customers. Most of the data points above are anonymous. Any data that contains personally identifiable information is (1) secured and encrypted according to industry standards (2) anonymized whenever possible (3) never used for advertising of any kind (4) not shared with any third parties.

Your privacy and cookies

When you visit a website, it may store or retrieve information on your browser, in the form of cookies. This information might be about you, your preferences or your device and is used to make the site work as you expect it to. Some types of cookies are required for WeVideo to provide a functional site or services, other types of cookies are designed to enhance our site or services. Any persistent unique device identifiers used by cookies will not be used for advertising purposes. You can choose to accept or refuse the cookies that are not strictly necessary. You may review details of our Cookie Policy to understand the benefits of accepting optional cookies. Student accounts are opted out of non essential services which renders certain cookies inert, but these services may still place cookies that exist as part of the consent bar.

Account owner data

When your school or school district purchases a WeVideo School plan, a special account—the Account Owner—is created. Every School plan has a single account owner, usually school IT staff, although it could be a teacher, instructional coach, or some administrative person . Account owner data that we collect is used to create, bill, and maintain the School plan service ("Owner data").

For example, if you sign up on our site as the Account owner for your School plan, your data is collected and processed in accordance with Education services privacy policy, including a comprehensive set of functions for opting in or opting out, archiving and/or deleting data and connecting other applications (cloud based accounts).

Data for account non-owners (account members who are not admins)

Users in a School plan are subject to the privacy policy of their school. Some School plan users—those who are not students—may have the additional ability to control some privacy settings within the WeVideo service.

For example, if you are a teacher and you opt-out from all WeVideo privacy settings, then WeVideo is a processor of your Service data based on privacy policies established by your school. If on the other hand, you consent to some types of WeVideo data collection, then Education services privacy policy will apply in those circumstances. For example, if you consent to receive WeVideo marketing communications to learn about our services and how to use them in your classroom, we will process that marketing data according to this privacy policy. WeVideo does not share data of any School plan members (students, teachers, account owners) with any third parties. WeVideo does not advertise any third party services through the application.

Students and student data privacy

If you are a student in a School plan, your student service data is processed in a way that is COPPA and FERPA compliant and you are always opted-out of WeVideo privacy settings. Your "Account settings" page will instruct you to contact your school for information about your school's privacy policy. WeVideo does not share the data of Students in Schools plans with any third parties. Students are never presented with advertising of any kind (not in the app, not through email, not through third parties). Students in Schools plans are by default opted out of all communications and do not have the option of opting in.


WeVideo is committed to protecting the privacy of students and offers services that are fully compliant with the FERPA and COPPA rules and guidelines. In compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998, the services are not intended for use if you are under 13 years of age unless one of the following is true: (1) you are using a WeVideo education or Schools plan ("WeVideo for Schools"). In that case, the policy above under the section EDUCATION SERVICES applies. For more details on COPPA, and how an online application or website can be used in an educational context see COPPA and Schools. Or contact education@wevideo.com (2) you have the consent of your parent or legal guardian or (3) when available, you use the application as a Guest User. As a Guest User, the application can be used without providing any personal data. Guest User mode is only available in some of the applications and is designed to allow usage of the application without providing any personal data. If you are not over 13 years of age and are not using the application as a Guest User, you will need to have the consent of your parent or guardian, or be a member of a WeVideo School plan ( where the education organization manages the account).


Communicate with you

We use the information we collect (for Schools accounts, that would only be the name and email of any adult account members who opt-in) to interact with you directly. For example, we may send you notifications about product updates, including new features, video tutorials, newsletters, special offers, and periodic tips to help you get the most out of the services. For account owners, we will communicate through email about account expiration date, renewal process and billing related questions. And if you contact WeVideo, we’ll keep a record of your request in order to help solve any issues you might be facing.

Provide, maintain, and improve our services

We use your information to deliver our services, like processing the terms you search for in the WeVideo Media Essentials library order to return content that you can use in your creations, or by suggesting related content to help you improve your creative process.

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which features are most commonly used so that we can improve the manner in which you are able to access and use those features for a better user experience.

When you have issues or problems using our services, and you ask us to help troubleshoot those issues you report, we will analyze crash reports and usage characteristics of your account to help provide you with the best support.

Develop new services

We use the information we collect in our existing services to help us define and develop new services. Usage data is collected and aggregated to be analyzed anonymously in order to improve the product experience and understand the performance of our application.

Personalize the user experience

We use the information we collect in our existing services to personalize and customize the user experience for you. For example, if we collect the type of content that you search for in our library of content, and you mark content as Favorite, we might return search results that are similar to content that you have previously marked as Favorite.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about the features that you use to optimize product design. We use a variety of tools to do this, including Google Analytics.


The below options are only available to, and only apply to the non-student members of a Schools plan. The privacy settings for student members in a School account are set to opt-out/nothing shared by default. The single WeVideo account owner (a non-student school official) can make some adjustments relating to the sharing of student created work (for example, allow students to post videos to YouTube or not). Students do not have the option to control their own privacy or sharing settings.

Managing your personal information

You have the final say about managing your privacy across our services. At any time, you can login to your account and use the controls provided in "Account settings" to limit the information we collect about you or how we use it. For Schools accounts the non-student members of the account can control what is shared. You can access or rectify this data at any time. You can also deactivate your account. We provide you with tools to restrict or withdraw consent where applicable for the use of data that you have provided to WeVideo. At your request we make the data you shared through our services portable and provide easy ways for you to contact us. If you have any questions, please feel free to contact us.

Accessing or rectifying your personal data

If you have registered an account on WeVideo, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and that is associated with your account.

You can download certain account information, including videos and photos that you have uploaded and own, by following the instructions in "Account settings."

For how long do we store your data?

If you have initiated the process with us to sign up for service within the European Union, but have not completed the sign up process, we retain your personal data on our servers for up to 24 hours. In non-EU locations, in this situation, we will retain data for up to 60 days.

Once you complete the sign up process and we create an account to provide you with service, we will store your data for as long as you are entitled to receive service from us.

If the service that you are receiving from us is free of charge (for example, a free plan or a trial) and the service has expired or you have been inactive on the service for four months, we will deem the free service to be abandoned by you, and will cancel the service and delete data you have uploaded or created (some examples are your uploaded content, finished videos, projects). Some personally identifiable data–for example, usage tracking–persists unless you request deletion by invoking your right to be forgotten.


If you follow the instructions in "Account settings," your account will be deactivated and then deleted. When deactivated, your WeVideo account, including your display name, username, and public profile, will no longer be viewable on WeVideo.com, WeVideo for iOS, and WeVideo for Android.

When you delete any type of account to discontinue service, data is deleted after a short grace period following account deletion. If you choose to exercise your right to be forgotten when deleting your account or terminating service, your Data is immediately deleted.

Object, Restrict, or Withdraw Consent

When you are logged into your WeVideo account, you can manage your privacy settings and other account features in "Account settings" at any time.


WeVideo provides you a means to download the information you have shared through our services by following the steps in "Account settings."


WeVideo complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. WeVideo has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. In any such cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, WeVideo understands that it may be potentially liable.

In compliance with the Privacy Shield Principles, WeVideo commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact WeVideo at support@wevideo.com. WeVideo has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. WeVideo is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). WeVideo is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Upon becoming aware of any unlawful or unauthorized access to Student Records maintained by WeVideo or an authorized subcontractor, WeVideo will take the following measures:

  • Promptly notify the account administrators of the suspected or actual incident within 24 hours of knowledge of the suspected or actual incident;
  • Promptly investigate the incident and provide account administrators with detailed information regarding the incident, including the identity of affected Student Records and Users;
  • At the request and with the assistance of the account administrators, WeVideo shall notify the affected parent, legal guardian or eligible student of the unauthorized access and of commercially reasonable steps to mitigate the effects and to minimize any damage resulting from the incident.

New York Education Law §2-d and Regulation 121

WeVideo for Education is committed to protecting the confidentiality, integrity and security of student personal information, consistent with the provisions of New York Education Law §2-d. The New York State Board of Regents recently approved new regulations that provide further guidance for New York Education Law §2-d, which becomes effective July 1, 2020. WeVideo for Education is committed to working diligently to ensure our practices are in alignment with the finalized regulations. Upon request, we will append a Parents’ Bill of Rights to our agreement with any New York State school district.